PRIVACY POLICY
Privacy Policy for Untamed Revival, also known as Healing for Hot Messes/Feral Self-Care
At Untamed Revival, protecting your personal information is a priority. We are committed to providing our clients with exceptional service. Providing this service includes the collection and use of some personal information about our clients.
PERSONAL INFORMATION COLLECTED
This website collects personal data including information about your browser, network and device, web pages you visited prior to coming to this website, web pages you view while on this website and your IP address. This information may also include details about your use of the website, including pages visited, scrolling, searches and timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. Squarespace analyzes the data in a de-personalized form.
We also collect personal information when you attend virtual sessions or call us on the phone.
COOKIES
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information on viewing the cookies dropped on your device, visit the cookies Squarespace uses. These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity and other data.
CONSENT
We will obtain client consent to collect, use or disclose personal information except where, as noted below, we are authorized to do so without consent.
Consent can be provided orally, in writing, electronically, through an authorized representative, or it can be implied where the purpose for collecting using or disclosing the personal information would be considered obvious and the client voluntarily provides personal information for that purpose.
We may collect, use or disclose personal information without the client’s knowledge or consent in the following limited circumstances:
when the collection, use or disclosure of personal information is permitted or required by law;
in an emergency that threatens an individual's life, health, or personal security;
when the personal information is available from a public source (e.g., a telephone directory);
when we require legal advice from a lawyer;
for the purposes of collecting a debt;
to protect ourselves from fraud; or
to investigate an anticipated breach of an agreement or a contravention of law.
We may contact you via email in the future to tell you about products and services or changes to our privacy policy. With the exception of the emails sent with respect to order and account emails set out below, individuals are given the opportunity to opt-out of receiving email communications from Untamed Revival by using the unsubscribe mechanism at the bottom of emails sent by us.
PURCHASES
When you purchase something through our website, we collect personal information from you to fulfill the order. We may collect information like your billing and shipping address, details relating to your purchase, email address, name and phone number. This information allows us to accurately maintain records regarding your service, billing and contact information. This information is also shared with Squarespace, our hosting platform, so that it can provide website services to us. As you go through checkout, this site may autocomplete your shipping and billing address by sharing what you type with Google Places API and returning suggestions to you to improve your checkout experience.
When credit card data is collected, that information is encrypted and transmitted to us in a secure way.
ORDER AND ACCOUNT EMAILS
We may email you with messages about your order and account activity. For example, we may email you to tell you that you’ve created a client account, your client account password has been reset or updated or that you’ve made a purchase. It is not possible to unsubscribe from these messages. We share your contact information with Squarespace, our hosting platform, so that they can send these emails to you on our behalf.
FONTS
This website serves font files from and renders font using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including information about your browser, network or device, information about this site and the page you’re viewing on it and your IP address.
THIRD PARTY PROVIDERS
We may use the services of third party professionals in carrying out our business operations, and may provide your personal information to them; however, we only share the information necessary for these professionals to perform their role, and require they adhere to the highest possible levels of confidentiality with respect to the use of this information. You may request that we not provide information about you to our professional representatives.
SECURING PERSONAL INFORMATION
We are committed to ensuring the security of client personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks. We will use appropriate security measures when destroying personal information of clients. We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.
PROVIDING CLIENTS ACCESS TO PERSONAL INFORMATION
Our clients have a right to access their personal information, subject to limited exceptions, such as solicitor-client privilege, for health and safety concerns, or where disclosure would reveal personal information about another individual. A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought. We will make the requested information available within 30 days, or provide written notice of an extension where additional time is required to fulfill the request. A minimal fee may be charged for providing access to personal information. Where a fee may apply, we will inform the client of the cost and request further direction from the client on whether or not we should proceed with the request. If a request is refused in full or in part, we will notify the client in writing, providing the reasons for refusal and the recourse available to the client.
CHANGES TO THE PRIVACY POLICY
Our privacy commitment includes maintaining and updating a Privacy Policy which ensures the accuracy, confidentiality and security of our clients’ personal information. All changes will be posted on healingforhotmesses.com.